Shipping Policy

Our Promise:

At a1protein.com, we understand how important it is to maintain your quality of life and health needs from healthy food, vitamins, nutritional supplements and apparel. We also understand that our customers are busy balancing their work, families, and active lifestyles while doing the things they enjoy.

We are committed on making sure that you have access to all of our trusted brands no matter what your day or week holds. That’s why we offer a superior delivery service that fits your needs. Whether you are facing transportation challenges, bad weather, or you’re just too busy to pick up your usual order, we can bring you what you need with no hassle.

Available Shipping Methods:

Orders within United Arab Emirates are dispatched from our warehouse in Dubai with our delivery partner NASEX Courier.

Tax Information:

Orders made on January 1, 2018, onward will be imposed with 5% VAT (Value Added Tax) due to the government’s regulation. The 5% VAT is already included in the product price. No further fees are required at checkout or at the time of delivery.

Delivery:

  • All A1Protein.com orders are dispatched from our UAE warehouse to your door by land transport.
  • The estimated delivery window provided by A1Protein.com is within 2 business days.
  • Delivery is Free for orders over 149 AED inside UAE.
  • For orders below 149 AED, the shipping cost will be 20 AED.

Available Payment Methods:

  • Online Payment:
    • Credit/ Debit card: Visa, Master, American Express.
    • Cash on delivery: AED 10 will be added to the total amount as fees for this service.

Need Help?

For any additional questions, visit our Customer Service page.